Privacy Policy
Effective Date: May 6, 2025
Welcome to DiabetesPlateScan ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Data We Collect
We collect personal data that you voluntarily provide to us when you register for an account, use our food analysis features, contact us, or otherwise interact with our Services. This may include:
- Identity Data: Name, email address, and other registration details.
- Health Data: Information related to your diabetes management, such as food intake (via photos), nutritional analysis results, blood sugar trends, and personalized recommendations. We treat this data with the utmost sensitivity and confidentiality.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
- Usage Data: Information about how you use our website, products, and services.
2. How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain our Services, including food analysis and personalized insights.
- To manage your account and provide customer support.
- To improve and personalize your experience with our Services.
- To send you service-related communications, updates, and promotional materials (with your consent).
- To monitor and analyze usage and trends to improve the functionality and user-friendliness of our Services.
- To comply with legal obligations and enforce our Terms of Service.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent, except in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.
- Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
For health data, we employ stringent security measures and only share it with your explicit consent (e.g., for sharing reports with healthcare providers).
4. Data Security
We implement a variety of security measures to maintain the safety of your personal data. All data is encrypted in transit and at rest. We adhere to industry best practices and regularly review our security procedures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
5. Your Rights
Under Singaporean law, you have rights regarding your personal data, including the right to access, correct, or withdraw consent for the collection, use, or disclosure of your personal data. To exercise these rights, please contact us using the details below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@diabetesplatescan.com
DiabetesPlateScan is operated from Singapore.